Last Updated: January 2026
Effective Date: February 2026
Overview
Hualaite Machinery Equipment (Dongguan) Co., Ltd. (hereinafter referred to as “we”, “us”, or “Hualaite”) recognises the importance of personal information and is committed to protecting its security and confidentiality. This Privacy Policy (hereinafter “this Policy”) explains how we collect, use, store, protect, and disclose your personal information when you visit and use our website ([www.hltjx.com]), as well as your rights in this process.
Agreement and Scope of Application
Please read this Policy carefully before using our website. By accessing or using our website, you signify that you have fully understood and agree to be bound by this Policy. If you do not agree with any part of this Policy, please do not use our website or provide us with your personal information.
This Policy applies only to our website and does not apply to any third‑party websites linked from our site. We recommend that you review the privacy policies of those third‑party websites when you visit them.
1. How We Collect Your Personal Information
(1) Information You Voluntarily Provide
When you use our website, we may ask you to provide certain personal information in order to deliver the corresponding services. This includes, but is not limited to, the following scenarios:
Product Inquiries and Quotations: When you contact us via “Contact Us”, “Online Chat”, “Request Information” or similar features for inquiries about sandblasting machines, shot blasting machines, sandblasting rooms, etc., we may collect your name, phone number, email address, company name, job title, and location.
Marketing Subscriptions: When you subscribe to our product news or updates, we may collect your name, email address, company name, and product categories of interest.
After‑sales Service and Technical Support: When you contact us through our website or by phone for after‑sales service or technical support, we may collect your name, phone number, equipment model, and purchase information.
Customisation Requests: When you submit requirements for customised non‑standard automated production lines through our website, we may collect your company name, contact person, contact details, and process specifications.
In the above scenarios, we mark required fields with an asterisk (*). If you do not fill in the required information, we will not be able to provide the corresponding service.
(2) Information We Automatically Collect
When you visit our website, our servers may automatically record the following technical information:
Your IP address;
Your browser type and version, and operating system;
The date, time, and pages you visited on our website;
The previous website you visited before arriving at our site.
This information is anonymised and does not individually identify you. It is mainly used for website analytics, security maintenance, and user experience improvement.
2. How We Use Your Personal Information
We use your personal information for the following primary purposes:
Responding to Your Inquiries and Needs: To reply to your product inquiries, provide quotations, send product materials, etc.
Fulfilling Contractual Obligations: To process your orders, arrange production, organise delivery, provide installation and commissioning, and offer after‑sales services.
Sending Marketing Communications: With your explicit consent, we may send you updates, industry news, and information about Hualaite products and services. You may unsubscribe at any time through the opt‑out method provided in our communications.
Improving Our Website and Services: To analyse website traffic data, optimise website functionality and user experience, and continuously improve product performance.
Ensuring Website Security: To monitor and prevent fraud, abuse, and other unlawful activities, and to maintain the security and stability of our website.
3. How We Store and Protect Your Personal Information
(1) Storage Location and Retention Period
Your personal information will be stored on servers located in China. We retain your personal information only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law.
(2) Security Measures
Hualaite employs industry‑standard technical and administrative measures to protect your information, including:
Encryption: Sensitive information is encrypted during storage and transmission;
Access Controls: Only authorised personnel have access to your information, and they are bound by strict confidentiality obligations;
Firewalls and Antivirus: We deploy security devices such as firewalls and antivirus systems;
Security Assessments: We conduct regular system security assessments and vulnerability scans.
Although we take these measures, please understand that no method of transmission or storage over the internet is completely secure. If any event occurs that may compromise your personal information, we will immediately activate our emergency response plan and notify you in accordance with applicable laws and regulations.
4. How We Share and Disclose Your Personal Information
(1) Sharing of Information
We do not share your personal information with any company, organisation, or individual outside our company, except with your explicit consent. The following are exceptions:
Sharing with Authorised Dealers or Service Providers: We have direct branch offices in Foshan, Shenzhen, Xiamen, and Sichuan. To provide better local services, we may share necessary information with these offices under confidentiality agreements;
Sharing with Partners Who Help Us Fulfil Obligations to You: For example, logistics providers, IT service providers, etc. However, these partners must commit to protecting your personal information to the same standard.
(2) Disclosure of Information
We do not disclose your personal information to unrelated third parties without your prior authorisation. We may, however, disclose your information in the following exceptional circumstances:
As required by laws and regulations;
To cooperate with governmental investigations or judicial proceedings;
To protect national security, public safety, or your material legitimate rights and interests;
To prevent harm to our website or the rights of other users.
5. Your Rights
You have the following rights regarding your personal information:
Right of Access: You have the right to request access to the personal information we hold about you;
Right of Rectification: You have the right to request correction of inaccurate personal information;
Right of Deletion: You have the right to request deletion of your personal information;
Right to Withdraw Consent: You have the right to withdraw your prior consent to the processing of your personal information.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond within a reasonable time frame.
6. Use of Cookies
Our website may use cookies (small text files). Cookies may record information about your visit, such as your preferences, IP address, browser type, etc.
We use cookies for the following purposes:
As a tool to identify and communicate with you;
To store your personal preferences and provide personalised services;
To analyse website traffic and improve user experience.
You can disable cookies through your browser settings. However, this may prevent certain features of our website from functioning properly.
7. Protection of Minors’ Information
Our website is not intended for minors. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a minor, we will delete it promptly.
8. Third‑Party Links
Our website may contain links to third‑party websites. We provide these links solely for your convenience, and this does not imply our endorsement of the content or operation of such websites. Those websites have their own privacy policies, and we assume no responsibility or liability for them.
9. Updates to This Policy
We may update this Policy from time to time. In case of material changes, we will post a notice on our website or notify you through other appropriate channels. We recommend that you review this Policy periodically to stay informed about our latest privacy practices.
10. Contact Us
If you have any questions, comments, or complaints regarding this Policy, please contact us through the following channels:
Company Name: Hualaite Machinery Equipment (Dongguan) Co., Ltd.
Address: No. 211, Huanchang South Road, Changping Town, Dongguan City, Guangdong Province, China
Company Name: Hualaite Machinery Equipment (Cangzhou) Co., Ltd
Address: No. 9, Songshan Road, Wuqiao County, Cangzhou City, Hebei Province, China
Company Name: Hualaite Intelligent Equipment (Shenzhen) Co., Ltd
Address: 7G51A, Building 210, Tairan Science and Technology Park, Futian District, Shenzhen, Guangdong Province, China
Phone: 13923109066 / 19540525204
Email: bruce@hualaite.cn / ina@hualaite.cn
We will review your request and respond within the time frame required by applicable laws and regulations.